Encouraging responsible pet ownership by offering licensing programs, field enforcement services, and educational programs for Arlington citizens.

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Rapid Reference Guide :: Animal Services

Our goal is to encourage responsible pet ownership by offering licensing programs, field enforcement services and educational programs for Arlington residents. The care of stray and unwanted animals and the eradication of rabies from the City’s animal population are critical to successful operation.

Introducing Animal Services Video Image

Adoptions

Arlington Animal Services Center adoption program is open to anyone wishing to adopt a pet. Adoption of animals is on a first come, first serve basis.

Adoptable Pets

We have a number of lovable adoptable pets looking for a kind, loving owner to provide them a new fur-ever home. All pets are given initial vaccinations, appropriate testing (Heartworm or Cat Combo) and are altered, registered and licensed before releasing to their new home. Arlington residents are required to maintain annual licensing and registration of their pet.

Adoption Placement Partners

Adoption Placement Partners provide an important component in the effort to help save animal lives. Adoption Placement Partners work with the Animal Services Center to help find permanent homes for pets and also assist with unadoptable, sick, or injured animals.

Animal Awareness and Safety

Arlington Animal Services is concerned about your safety. Animal Services staff have created and designed programs involving responsibility, public safety and animal awareness. An Animal Awareness and Safety Program is offered for individuals that receive an animal related citation. Upon completion of the program, qualified individuals may have their citation dismissed for certain Animals Chapter and Nuisance Chapter violations. This program is not available to individuals who receive a citation for a violation of the Dangerous Animal provisions, or for failing to quarantine an animal. A program fee applies, per citation.

Animal Bites

Arlington’s licensing programs, field enforcement services, and education programs help keep the community safe as well as aide in the event of an animal bite. By definition, an animal bite or scratch is a bite or scratch that breaks the skin and is capable of transmitting rabies. A person commits an offense if they know of an animal that is suspected of being rabid and fails to report a bite or scratch to the Animal Services Manager within twenty-four (24) hours.

Animal Codes

Animal Codes and Ordinances keep the City of Arlington a safe, thriving community for both pets and pet owners. All ordinances on various topics are listed below.

Birthday Party

Hosting your own special Birthday Party at the Arlington Animal Services Center is guaranteed to be fun, educational and rewarding! Shelter staff and volunteers are committed to providing a memorable Birthday visit! We even clean-up for you!

 Complaints/Complaint Affidavits

Arlington Animal Services responds to calls for service only within the City limits. If you are having a problem in your neighborhood, or witness a possible violation, please call our office at 817-459-5898. The Animal Services Center is dedicated to providing the community with responsive action to complaints received. Citizens can help with the enforcement process by providing signed, notarized affidavits in cases of animal nuisances, neglect and more.

Cruelty to Animals Investigation

Arlington Animal Services investigates allegations of cruelty to animals only within the city limits. Cruelty investigations are governed by both Texas Law and local ordinances. These local ordinances, which include a no tethering ordinance, help to strengthen responsible pet care in our community. An Animal Services investigation may result in a hearing before the municipal court in order to determine whether or not an animal is being cruelly treated. Animal Services also assists Arlington Police with Penal Code violations relating to cruelty to animals.

Dangerous Dogs

Owners of dogs deemed dangerous must meet specific requirements in the City of Arlington. Our goal is to help people feel safe anywhere, all the time. Dangerous determinations are governed by both Texas Law and local Ordinances.

Deceased Animal Pickup

The death of a family pet can be a devastating event. We extend our deepest sympathy if you have experienced the loss of a beloved companion. If your pet has passed away, different options are available as outlined in the Animal Ordinance. You may call Arlington Animal Services to request a residential pickup of a deceased animal for a fee of $24.

Donations

Donations are always needed and are very much appreciated by Arlington Animal Services. We gratefully accept food, supplies and monetary donations toward the various programs the shelter has created to help the needs of animals and citizens throughout our community. All donations are tax deductible.

Education

Arlington Animal Services is dedicated to providing education and services for our community. A variety of fun and educational programs are offered that teach animal safety and engage youth in responsible pet ownership. Get professional advice from Dr. Jenkins who volunteers his time once a month to answer questions about your pet. The annual Animal Essay Contest inspires creative writing skills in youth and encourages responsible pet ownership. The Animal Services Center offers an exciting birthday party venue for animal lovers. Many more fun and learning based events occur throughout the year. Links to information about some of the programs and services offered are provided below.

Fees

Pet adoption fees include spay/neuter of the pet, vaccinations, microchip, appropriate testing (Heartworm or Cat Combo), and city animal license and registration for Arlington residents.

Field Services

Animal Services field officers are dedicated to assisting Arlington citizens in various requests to ensure a safe and enjoyable community. They are there to enforce animal code and assist with complaints ranging in description. To request assistance from our field officers submit your request by calling 817-459-5898. For emergencies after hours please call 911.

Field service hours:

  • Monday – Friday 8 a.m. – 6 p.m.
  • Saturday 8 a.m. – 4 p.m.
  • Closed Sunday

Learn more about filing a complaint and the complaint process. 

Foster Pet Program

Some pets that come to Animal Services require extra love and attention. This creates the need for Foster Pet Volunteers. These pets are placed in the program due to factors such as they are too young for adoption, they are injured or are recovering from surgery, or they may have other “special needs” The shelter staff administrator will provide the foster parent with supplies needed and assistance through the program. On average the stay in a foster home ranges two to four weeks. Arlington appreciated those individuals who are willing to donate their time and love to a pet in need.

Hours of Operation

The Arlington Animal Services Center is open to the public the following days and hours:

  • Monday – Friday 10 a.m. – 6 p.m.
  • Saturday 10 a.m. – 4 p.m.
  • Sunday – Closed
  • Second Tuesday of every month 11 a.m. – 6 p.m.

The center is closed during all City holidays. For emergencies when the Animal Services Center is closed, please call 911.

Injured Animal

Arlington residents are able to reach out to the shelter concerning injured animals, whether personally owned, a wild animal, or a concern about possible animal abuse or neglect. Shelter staff and field officers are here to help with the care and placement of these animals. Resources such as foster homes and rescues may help save those animals’ lives.

The center is closed during all City holidays. For emergencies when the Animal Services Center is closed, please call 911.

License and Register Your Pet

Arlington residents are required to maintain a city issued license annually for their dog or cat. Proof of current rabies vaccination is required. The license fee is $7 for an altered animal, and $30 for an unaltered animal.

Live Animal Traps

Live animal traps are a humane tool to capture and relocate wild or domestic animals. Setting a live trap means accepting responsibility for the animal’s well-being until the animal is relocated by an Animal Services officer.

Loose Livestock

Arlington Animal Services Field officers will assist with any issues involving loose livestock. To report any issues or nuisances contact them by calling the action center. In case of emergency or afterhours call 911.

Lost and Found Pets

Whether it’s a lost or found pet in Arlington, Animal Services provides its residents with a tool to help reunite a lost pet with their loving home. The interactive link on the web page allows citizens to post or view flyers of lost and found pets. Pets in the shelter’s care are also viewable on the website. Every animal that enters the center is scanned for a microchip and when one is found, attempts are made to contact the owner. Always remember to update the information on your pets micro-chip!

Low-Cost Veterinarian Services

In an effort to keep Arlington neighborhoods safe and the number of pets who come to the shelter to a minimum, Arlington Animal Services urges residents to have their pets vaccinated and spay/neutered. We host the Texas Coalition for Animal Protection (TCAP) at our facility three times a month. They provide these services at a low and affordable rate. Ask Dr. Jenkins is available on the second Thursday evening of each month to help answer questions about your pets’ health, for FREE! Those visiting Dr. Jenkins will receive a free heartworm test and a month of heartworm preventative (while supplies last) at no fee. Keep Arlington healthy and vaccinate your pets.

Mediation

Mediation can help resolve a dispute by allowing both parties communicate with the help of two volunteer mediators. The Mediators will help provide structure to the discussions and help keep the focus on a solution. Call Dispute Resolution Services (DRS) of North Texas 817-877-4554 to request mediation.

Mobile Pet Adoptions

Arlington Animal Services is committed to finding homes for our adoptable pets! Join in for the shelter’s fun, family-friendly, pet-saving community events! The mobile pet adoption vehicle visits the PetSmart Highlands store in South Arlington the 2nd and 4th Saturday of every month. Be sure to check the calendar for any changes in regularly scheduled events due to holidays, etc.

Nuisances

Arlington Animal Services responds to Arlington residents’ calls concerning nuisances. If you are having a problem or are witnessing an animal related problem, contact the shelter at 817-459-5898 and a member of the administrative staff would be delighted to assist you with your complaint or concerns.

Another option is to submit a concern online by clicking here.

Pet Grief Sessions

If you or someone you know is experiencing the loss of a treasured pet, we encourage participation in Pet Grief Sessions available on the fourth Saturday of each month from 10 a.m. to 12 p.m. at the Animal Services Center.

Pets of the Week

Each week, two adoptable pets are selected to feature as Pets of the Week. A Dog of the Week and Cat of the Week receive extra exposure to celebrity status to help them find forever homes.

Pigeon Permit

Pigeon permit issuance benefits the community by helping the health, safety, and welfare of Arlington neighborhoods. Effective June 26, 2012 annual Pigeon permits and an Inspection fee was instituted. You may obtain a copy of the pigeon permit online or at the Arlington Animal Services Center.

Report a Concern

For complaints and/or concerns, contact us at 817-459-5898 or  visit the Animal Services Center at 1000 S.E. Green Oaks Boulevard, Arlington, Texas 76018.

Statistics

Statistics for Arlington Animal Services are available detailing intake, outcomes and the nature of the outcome for each month.

Stray Pets

Stray pets can be viewed at Arlington Animal Services or by utilizing the online website page to view all animals in our facility.

Surrendering a Pet

Arlington residents can surrender their pet at Animal Services for a fee of $25. It is asked that the pet owner looks for any other alternative to bringing to the shelter. Animal Services works extremely hard to find homes for every suitable animal who comes into our care, however it is not possible to guarantee the placement of any animal. Our shelter staff would be happy to discuss alternatives that may help you keep your pet.

Trap-Neuter-Return (TNR) Program

The City of Arlington is committed to the Trap-Neuter-Return program and works with community partners to safely trap stray cats, provide vaccinations and spay/neuter, and then release them back into their territory. This has actively reduces the number of stray felines who are subject to starvation, contraction of the rabies virus, and accidental deaths. It allows for the regulation of sizes and health of feral cat colonies. This act is to minimize the feral cat numbers and nuisances by reduction not elimination.

Volunteer Opportunities

Arlington Animal Services offers a wide range of opportunities for animal lovers interested in volunteering their services. Volunteers range in age from youth to seniors and all ages in between. We love our volunteers. Volunteers describe the experience as rewarding as they help our furry friends and in turn receive doses of pet therapy. If interested in volunteering, or you have any questions about volunteer opportunities, call 817-459-6183. We would love to have you as a part of our team as we work hard to save lives.

Wildlife/Exotics

Arlington Animal Services provides Arlington Residents education on wildlife in the community with the following: