Our mission is to foster healthy and attractive neighborhoods by gaining compliance of property maintenance and health codes.

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Tenant Rights

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As a tenant, or as a property-owner, there are certain expectations as to the conditions of the apartment complex. The codes and ordinances implemented by the City of Arlington are to help protect tenants and contribute to a thriving community. Code Compliance officers enforce the ordinances in a fair and impartial manner. There are times however, when tenants concerns may not be covered by the codes and ordinances and must be handled as a civil manner between the tenant and landlord.

Learn About Your Rights as a Tenant

Report a Concern

Report a code violation online or by calling the Action Center at 817-459-6777. In case of emergency call 9-1-1.

Mediation – Steps to Resolution

In the event a dispute arises between a tenant and landlord that the city is unable to assist with, mediation may be the answer to providing a workable solution.

Visit DRS of North Texas at http://www.drsnorthtexas.org/, or call 817-877-4554 for more information.

Other Assistance

Better Business Bureau Fort Worth (serving Tarrant County)

1300 Summit Avenue, Suite 700
Fort Worth, TX 76102
800-621-8566, or 817-332-7585

Legal Aid of North West Texas

600 E. Weatherford Street
Fort Worth, TX 76102
800-995-3959 or 817-336-3943

Mission Arlington / Mission Metroplex

210 W. South Street
Arlington, TX 76010

Contact online at http://missionarlington.org/contact/, or call 817-277-6620.

Apartment Association of Tarrant County (AATC)

Contact the AATC online at www.aatcnet.org/contact-us.html, or direct customer inquiries and complaints to the help line at  817-284-1123 or 817-284-1121.