Duty •  Honor • Compassion • Excellence • To meet and exceed our community’s needs and expectations by providing high quality emergency response, life safety and community support services.

Recent News

Telecommunicator Appreciation Week

National Public Safety Telecommunications Week (NPSTW) was first incorporated in 1981 by Patricia Anderson of the Contra Costa County, California Sheriff’s Office and was observed only at that agency for three years.  Members of the Virginia and North Carolina chapters of the Association of Public-Safety Communications Officials (APCO) embraced the idea in the mid-1980s.  By the early 1990s, the national APCO organization convinced Congress of the need for a formal proclamation.

The second week of April has been allocated for National Public Safety Telecommunications Week (NPSTW) since 1990. We celebrate our employees during this time each year in various ways. Our Telecommunicators will be celebrated for the jobs that they perform everyday during each shift, the week of April 9 through April 15, 2017.  In the past, many associations and organizations within the City along with local businesses have contributed by supplying items such as food, drinks and raffle items to help the celebration.

We recognize that economic times remain difficult, however; your support to assist us in expressing appreciation to the employees of Dispatch Services for the remarkable job they perform would be received with extreme gratitude. Any level of support that you may be able to offer would be accepted with appreciation. If you have any questions, please feel free to contact me by email anytime at Mark.Kelley@arlingtontx.gov or by phone at 817-797-2922.

HEART Safe Community

Heart Safe
The City of Arlington became the first large city in Texas to be designated a HEART Safe Community.This was made possible through extensive efforts to increase cardiac arrest survivability. The city was recognized during the North Central Texas Trauma Regional Advisory Council’s Semi-Annual Meeting. There to receive the award on behalf of the city was: Sarah Riley – MCA ER Director, Medical Operations Battalion Chief Tommy Gray, Debby Travis – Chest Pain Coordinator for THAM , Assistant Chief David Stapp, and Fire Chief Don Crowson. The cities of Bedford, Mansfield, and Highland Village were also recognized.

Letter of Commendation

Letter of Commendation

Letter of Commendation is presented to Chloe Minnis
in recognition of the heroic actions taken to help a woman in distress. On July 31, 2016, Chloe heard loud bangs coming from a nearby apartment. She had the awareness to realize that something was not right and made the call to 9-1-1. When Arlington Fire Department arrived, they located a woman that had fallen and was unable to call for help. Chloe’s actions were instrumental in easing the physical and emotional suffering that the woman was experiencing.