The City of Arlington was incorporated on April 19, 1884. On January 17, 1920, the City Charter was adopted by the City Council. In 1949, the City adopted the City-Manager form of government, which authorizes the City Council to function as the City’s legislative body. City Council meetings are held at City Hall on Tuesdays in the Council Chamber.

Questions And Answers :: Traffic, Streets & Transportation

Is the City responsible for repairing sidewalks in my neighborhood?

Sidewalks along public streets are maintained by the City; however, there are limited funds available for sidewalk reconstruction.

To report sidewalks in need of repair, please contact the Department of Public Works and Transportation, at 817-459-5434. The identified area will be evaluated within 48 hours of receiving the request. Areas with two or more inches of vertical separation between sections will be scheduled for spot repair as soon as operationally feasible.

If more than 20 percent of the sidewalk in a given block is in need of repair, the repairs will be included in one of our maintenance contracts or roadway reconstruction projects.

Will the City install sidewalks in my neighborhood?

Funding for new sidewalks is very limited and typically used to fund accessibility or safe route to school requests. If an area meets the safe route to school criteria, the neighborhood is also required to obtain a petition indicating a majority of the property owners impacted are in favor of a new sidewalk. Surprisingly, very few neighborhoods are receptive to the addition of new sidewalks.

Please contact the Department of Public Works and Transportation, at 817-459-6550, to obtain details related to either type of new sidewalk request.

How do I get a pothole repaired?

To report a pothole in need of repair please call the Department of Public Works and Transportation, at 817-459- 5434. Potholes of a hazardous nature are usually repaired the same day the request is received, otherwise the normal time for completion is 3 working days.

How do I request that a street be repaired or reconstructed?

To make a repair request, call the Department of Public Works and Transportation, at 817-459-5434. The request will be evaluated to determine which one of the various methods of maintenance and repair can be utilized.

If the street is in very poor condition, it may qualify for reconstruction under the street rebuild program. Please contact the Department of Public Works and Transportation at 817-459-6550 for additional information on this program.

How do I find out information on if a particular street is scheduled for reconstruction?

If you have a question regarding when a particular street will be widened, call the Department of Public Works and Transportation at 817-459-6550 to find out the proposed schedule.

The scheduling of the street construction is based on many factors, the primary factor being funding. Street construction projects are generally funded by bonds approved by the citizens in bond elections usually held every four to five years. A citizens’ bond committee is appointed by City Council to determine the projects that will be included in the bond election. The most recent bond election was held in January 1999. Each year, the City Council determines the projects that will be funded from the projects approved in the bond election. This process is the capital budget process that typically begins late in each calendar year.

How do I find out what the construction schedule is for a particular street?

For large construction projects that include street widening or reconstruction, contact the Department of Public Works and Transportation, at 817-459-6550.

To inquire about smaller, isolated areas under construction, contact the Field Operations Division of the Department of Public Works and Transportation, at 817-459-5434.

Who do I call about a broken or malfunctioning traffic signal?

To report issues related to a traffic signal, call the Department of Public Works and Transportation at 817-459-5400.  Call 9-1-1 if outside of business hours.

What is the process to get a stop sign or signal installed in my neighborhood?

If you would like to have a stop sign or signal installed in your neighborhood, contact a traffic engineer in the Department of Public Works and Transportation at 817-459-6550. The engineer will initiate a warrant study. The results of the study, which takes several variables into consideration, will determine if a sign or signal is needed.

Who do I call to cut overgrown trees or shrubs blocking an intersection?

Property owners are responsible for maintaining all vegetation in their front yard (trees, grass, bushes, etc.), between the property line and the curb and/or street. A visibility triangle is an area beginning inside property lines and continuing to the curb where an object with a height greater than two feet or less than seven feet is not permitted. Trees should be trimmed 14 feet above roadways and 7 feet above non-street features (i.e., sidewalks and/or parkway areas behind the curb). Please call the City of Arlington Action Center, at 817-459-6777, to report any violations.

Due to the nature of the work, only contractors provided by the utility company are authorized to trim trees in areas with utility lines. Requests must be submitted directly to the utility company. If assistance is needed, call the Department of Public Works and Transportation at 817-459-6550.

How can I identify my neighborhood through use of signs?

A neighborhood may have sign toppers for the street name signs to identify their area. The neighborhood coordinates with a vendor or contractor for the design, which must be approved by the City, and fabrication of the sign toppers and is responsible for the payment, installation, and maintenance of the sign toppers.

A sign identifying your neighborhood may be installed within the property line of one’s property; however, the sign must be approved by the Department of Public Works and Transportation For more information regarding sign toppers, contact Traffic Operations, at 817-459-5400.

Contact the Traffic Engineering Division of the Department of Public Works and Transportation, at 817-459-6550, for all other traffic related sign requests.

How do I get a “children at play” sign installed in my neighborhood?

While the safety and wellbeing of is residents are paramount to the City, the City does not install “children at play” signs. The presence of such signs can give neighborhood children a false sense of security.

How can I get streetlights in our neighborhood?

Streetlights are installed for traffic safety purposes. The City may consider installing additional streetlights in established neighborhoods if the current ones are at least 600 feet apart. If there is an intersection, dip, or curve that does not have a streetlight, the City will consider a request.

A request must be accompanied by a form provided by the City with signatures of 80% of the property owners within 200 feet of the light. If the request is approved there is no cost to the property owner.

If you or your neighborhood organization is interested in having streetlights installed in your neighborhood, contact the Department of Public Works at 817-459-6550.

Who do I call when the streetlight on my street is burned out, malfunctioning, or damaged?

If you need to report a burned out, malfunctioning, or damaged streetlight, call the Department of Public Works and Transportation, at 817-459-6562. Field crews will assess the issue within 3 working days of receipt of the request. The length of time for repair or replacement varies based upon the extent of work necessary to appropriately address the problem.

What can my neighborhood do about speeding cars?

For an immediate response, call 9-1-1.

If the problem persists, contact the Traffic Engineering Division of the Department of Public Works and Transportation, at 817-459-6550, to discuss available options.

What is the right-of-way and who is responsible for maintaining it?

The right-of-way is the area extending from the right and left of the center line of the road bed or paved surface to the nearest property line. Those typically includes, but is not limited to, curbs, sidewalks, walkways, drainage and borrow ditches, and any other areas owned, dedicated, used, or reserved for public use. The city is responsible for maintaining medians located within the right-of-way. Per City ordinance, property owners are responsible for their property to edge of curb.

Who is responsible for mowing the grassy area between the sidewalk and the street?

Property owners are responsible for maintaining all vegetation (trees, grass, bushes, etc.) between the property line and the curb and/or street. Additionally, property owners are responsible for the maintenance of the area behind the fence, but inside the sidewalk.

For additional information, call the Parks & Recreation Department.

Who is responsible for maintaining the medians?

Maintenance of the medians is usually the responsibility of the City’s Park and Recreation Department. Medians are scheduled for mowing every two weeks beginning March 1 through the fall.

For additional information or to report concerns regarding the maintenance of medians, median trees and irrigation systems, contact the Parks & Recreation Department.

How do I get a median mowed?

If a median needs to be mowed, contact the Parks and Recreation Department with a detailed description of the problem and the address of the median. The medians are mowed every two weeks from spring to fall. To report a concern that one has not been maintained contact the Parks & Recreation Department.

Can my neighborhood organization plant trees along streets in our neighborhood?

Tree planting on private property does not require the approval of the City. Planting trees in the right-of-way requires the execution of a right-of-way agreement and approval of multiple City departments. If the planting is approved, it is the responsibility of the property owner to maintain any plantings.

For additional information, contact the Parks & Recreation Department.

How do I change the name of a street in my neighborhood?

If you, or your organization, would like to submit a name change request for a street in your neighborhood, contact the Traffic Engineering Division of the Department of Public Works and Transportation, at 817-459-6550. Upon receipt, the Department of Public Works and Transportation will coordinate with the Community Development and Planning Department, 9-1-1, and the United States Post Office to verify there are no objections. If there are no objections, surveys are mailed to the property owners on the street, and the City Council votes whether to change the street name.

Does the City routinely clean streets in my neighborhood?

The Stormwater Utility Division owns one street sweeper which is used to sweep selected major thoroughfares; issues of hazardous debris (nails, broken glass, rocks, or cement spills) in the roadway; in advance of scheduled street maintenance crack seal operations; before, during, and after various public events; and emergency operations.

The City also has contracted with a vendor to provide sweeping in the Entertainment District, major intersections, on residential streets, at major arterial street intersections, at the landfill, and airport. For additional information, contact the Stormwater Utility Division of the Department of Public Works and Transportation, at 817-459-5434.

What is HANDITRAN and who can use it?

Handitran is a door to door, demand responsive transportation in mini-buses and taxi cabs specifically for senior citizens and citizens with disabilities. Handitran operates a demand response service and provides same day service. All advance trips must be scheduled at least one day in advance, and may be scheduled up to fourteen (14) days in advance. The exact fare is required as Handitran drivers do not carry change. For frequent riders, monthly Handi-Passes are available. Unused passes are not refundable. For costs check the Handitran web site.

For further information contact Handitran at 817-459-5390 or visit their offices at 1101 West Main Street.

How do we close a street for a block party?

If you want to temporarily close a portion of a public street, you must obtain a permit from the City of Arlington’s Community Development and Planning. A petition must be signed by everyone whose property faces the street that is to be closed. A street can only be closed for a maximum of 8 hours and the City requests a week’s notice prior to the event.

For more information, visit www.arlingtontx.gov/blockparty.