Three Arlington Water Utilities Workers Recognized for Locating Missing Woman

Articles Water Employee Recognition 07-27-16

From left to right, Police Lt. Mike Hollier, Water Utilities field operations supervisor Marcus Phillips, crew member Adam Wagner, crew member Juleah Sessom and Fire Department Battalion Chief Jeff Holloway.

The Arlington Police and Fire Department recently honored three City of Arlington Water Utilities Department employees with a Letter of Commendation for going beyond the call of duty to assist in safely locating a missing woman. Without their help, the situation might have had a tragic outcome.

Late on July 20, police and fire officials received a call from a man visiting from out of town who said he had become separated from his wife, who suffers from dementia, while at the Wal-Mart Supercenter near Globe Life Park and the AT&T Stadium. Water Utilities field operations supervisor Marcus Phillips, and crew members Juleah Sessom and Adam Wagner answered emergency responders’ request for maps of the storm water drains near the area where the woman disappeared. Afterward, they stayed around to help with the search.

It had been almost four hours since the woman disappeared. She was without water in the summer heat and in an unfamiliar city. What happened next was key to the search’s success, said Arlington Fire Department Battalion Chief Jeff Holloway.

“One of Marcus’ crew members, Juleah Sessom, stated she saw someone at Collins and Pioneer who looked out of place,” Holloway said. “When shown the picture of the missing citizen, the crew member was certain this was the person we were searching for. Arlington Police sent their officers out to the area of Collins and Pioneer and found our missing citizen.”

The woman’s safe return is a great example teamwork and coordination among Arlington’s Fire Department, Police department and Water Utilities Department, as well as American Medical Response ambulance service and security from both stadiums and Wal-Mart, said Arlington Police Lt. Mike Hollier.

Darryl Westbrook, Assistant Director of Field Operations for Water Utilities, said the commendation was a welcome recognition of the water employees’ steadfast service to Arlington residents.

“Our crew did an outstanding job and went above and beyond to assist when needed the most.  This is just one example of many, and we are proud of their dedication to the citizens of Arlington,” he said.