Service Before Self, Honor Above All

Victim Services

The Arlington Police Department’s Victim Services Program exists to provide services to victims and family members with the goal of lessening the short and long-term trauma experienced as a direct result of victimization.

The Victim Services program provides crisis counseling, crisis intervention, criminal justice support and advocacy, information and referral, notification of rights and assistance with filing Crime Victims Compensation claims, assistance with property return, court accompaniment, child care during statements, and transportation to court or to shelter to all victims of violent crime reported to the Arlington Police Department.

Crisis Counselors

Crisis Counselors are on duty 7 days a week to respond to patrol officers’ request for immediate crisis intervention for victims of traumatic crimes.

Youth and Family Specialist Program

The Arlington Police Department’s Youth and Family Specialist is a licensed professional who provides services to youth and their parents when a child/adolescent is involved with the department whether that involvement is as a victim, as suspect, or because the family has called the police for help with a developing problem that has not yet become criminal. The Youth and Family Specialist is in the office from 8 a.m. to 5 p.m. Monday through Friday.

Hours of Operation

The Victim Services office operates from 6 a.m. to 2 a.m. 7 days a week.

Victim Services personnel are also available for call out 24 hours a day at the request of patrol officers or investigators

Our Phone Numbers

  • 817-459-5339 (Main)
  • 817-459-5317 (Fax)

Volunteer Opportunities!

The Arlington Police Department’s Victim Services Program is currently seeking volunteers to assist victims of violent crime.

 If you are interested in gaining valuable experience while serving victims in our community, please contact 817-459-5339.

Volunteers must complete an interview process and background/criminal history check, including a polygraph, prior to acceptance.

Texas Crime Victims’ Rights

Rights of Crime Victims

Crime Victims’ Compensation

Code of Criminal Procedure, Texas Crime Victims’ Compensation Act, Chapter 56, Subchapter B

Purpose: To compensate residents of the United States who suffer personal injury or death as the result of a violent crime, including DWI, Failure to Stop and Render Aid, and certain other vehicular crimes.

Click here for more information on Crime Victims’ Compensation.

The Texas Office of the Attorney General’s Crime Victims’ Compensation Division phone number is 1-800-983-9933

Helpful Phone Numbers

Local Resource List

24 Hour Numbers

Some of the local agencies that provide services to victims

Texas Resources

  • Texas Crime Victims’ Clearinghouse 1-800-848-4284
  • Family Violence Legal Line 1-800-374-4673
  • General Legal Line 1-800-777-FAIR
  • Texas Youth Hotline 1-800-210-2278
  • Crime Victims’ Compensation 1-800-983-9933

Links to other websites for victims of crime

Texas Attorney General’s Crime Victims Division/Crime Victim’s Compensation (800-983-9933)

Mothers Against Drunk Driving (877-275-6233)

The Texas Department of Criminal Justice Victim Assistance Program (800-848-4284)

Justice for All (800-363-0441)

The National Center for Victims of Crime (202-467-8700)

NOVA: The National Organization for Victim Assistance (703-535-6682)

Parents of Murdered Children (513-721-5683)

Childhelp USA (1-800-422-4453)

Elder Abuse (1-855-500-3537)

Stalking (202-467-8700)

National Coalition Against Domestic Violence (303-839-1852)

Rape, Abuse & Incest National Network (RAINN) (800-656-HOPE)

People Against Violent Crime (512-837-PAVC)

Child Protective Services (512-438-4800)

Texas Advocacy Project (800-374-HOPE)