Providing and maintaining quality infrastructure, improving mobility, and promoting a sustainable environment and enhancing quality of life.

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Street Lights FAQ

Who do I contact to get a street light repaired?

If the light is in a public area and is being used to illuminate the roadway and not a parking lot, contact the Public Works and Transportation department at: 817-459-5400.

Or submit an online repair request.

Who do I contact to get a light repaired that is not a “street light”?

To report malfunctioning street lights on any of the following City managed property, you may submit an online repair request, or contact the following departments:

Contact the Parks and Recreations Department, 817-459-5474, for:

  • Lights located on the South Center and Mesquite Street bridges; and
  • Lights in parks and their parking lots

Contact the Asset Management Department, 817-459-5424, for:

  • Lighting in Park & Ride facilities

To report issues with lighting on private property, please contact the appropriate agency below.

AT&T Stadium, 800-464-7928, for lighting in or on stadium property and parking lots.

 ONCOR Electric, 888-313-6862, for “Guard Lights” or lights in alleyways, backyards, or channels.

Property owners or management for lights located on private for lights on other private property or in apartment complexes.

How long does it take to get a street light repaired?

Lamp replacement and other routine maintenance needs are typically completed within two working days; however, more extensive repairs such as bad underground wiring can take up to 10 workings days to complete.