Exemplary Fire Protection
Water supply was a factor in Arlington’s recent Insurance Service Office Class 1 rating.
Resources for Unexpected Use
Is your bill higher than expected? Here are some common causes and online resources to help.
Warranty Program Questions?
Arlington has a contract with Service Line Warranties of America (SLWA) for public right-of-way repairs.
A new web page and email notification system will improve communication about water service outages.
The City of Arlington's Water Utilities Department is a public utility owned by the City of Arlington, TX. AWU has been recognized nationally for its novel conservation efforts and proactive water management planning.
Your Water Account
You can access your account online and learn about the various ways to pay your water utilities bill.
Engineers, Builders, and Contractors
Section includes doing business with Arlington Water Utilities specifically regarding new construction, tying into the water/sewer systems, or changing your service.
General information provided describes the requirements, configuration, and support for issues that may arise with water related to your utility service.
Want to report a leak or figure out why your water bill is higher than normal? The resources below will help.
The Arlington Water Utilities Department supplies water to more than 367,000 residents and has over 100,000 monthly accounts.
Water Utilities Video
"On the Clock" inside Arlington's Water Treatment PlantClick for more info ➤
Ask Arlington: Sewer Line Repair ProgramClick for more info ➤
Ask Arlington: Water ConservationClick for more info ➤
Tap Team Competition VideoClick for more info ➤
Lawn Whisperer's TipsClick for more info ➤
Contact the Action Center for HelpClick for more info ➤
Watering Nixed 10am to 6pm Year RoundClick for more info ➤