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Report Leaks/Main Breaks/Sewer Problems – 24 Hour Emergency Service

agents providing customer service over the phoneWater Utilities 817-459-5900

Call us if you suspect a water main break, water leak, sewer overflow, or water contamination.

Agents are available to answer your calls 24 hours a day.

Non-emergency issues – you may submit issues online to the Action Center.

All leaks are a priority; however, leaks posing a potential threat to health and safety are handled as emergencies and receive priority response. Other leaks are repaired based on size of leak or water city worker fixing a water leak underneath the ground loss. Subsequently, some customers may experience longer response times. For more about what happens after a leak is reported, visit this link.