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New Online Billing Service

Arlington Water changes online billing vendor Arlington Water Utilities customers will begin receiving notifications about their accounts from Invoice Cloud, the utility’s new online billing contractor.

Emails from Invoice Cloud will notify customers of upcoming bills and payments that have been processed. The emails also offer links to set up online account access.

You can also set up online account access by visiting www.arlingtontx.gov/water.

The City chose a new billing service that would make the online payment site easier to use and eliminate delays in the posting of online payments to the City computer system. Also, customers can set up text alerts through the online payment portal. The alerts will notify the account holder when a payment is coming up and allow them to open the payment portal from their mobile devices.

Please call 817-275-5931 if you have questions about your bill or email water@arlingtontx.gov.